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The Connector Manager : Why Some Leaders Build Exceptional Talent-And Others Don'T - Jaime Roca AugExtra15 National Geographic Special issues areThe best managers work smarter, not harder After conducting a unique global study of over 9,000 people, analysts at the world leading sales research firm Gartner identified four distinct types of manager. Incredibly, they found one type consistently performs far better than the rest, and it wasn't the one they were expecting. Connector Managers understand that it's not enough for managers to just encourage and teach employees themselves, and that